In the last twenty-one years of business, I've received some pretty amazing feedback from customers regarding their use of the babyTrekker. One from the early years that stuck in my memory was a voice message left on my outdated, fuzzy sounding answering machine. My initial reaction was one of alarm, because all I could hear at first was a woman sobbing. Hard. I remember feeling a little faint as my mind filled with all kinds of dark scenarios. Having a fairly decent imagination, I had no trouble conjuring a picture of an erroneously fastened carrier worn at the top of the Eiffel tower. But no, as the message unwound, she began speaking, and my heart started beating again. Amidst her sobs, she began thanking me for "saving our marriage and our sanity." It turned out that she'd had a high need baby who could not be calmed. She and her husband would walk the floor with him late into the night, every night.
The arrival of the Trekker had a fairly dramatic affect on their little one. He became enchanted by the scenery in his neighborhood, and would fall asleep after a leisurely stroll around the block. Every night! This mysterious and grateful client did not leave her name, or her address. But I remember her last words. She was still crying as she said them. "I hope you get very, very rich," she wept, ending with a hiccuped thanks. I have always appreciated this sentiment. Though there was no genie obeying that particular wish, it's true that I'm rich with love. Which is the most lasting currency there is, especially in these hard times.
I remember a grateful letter from a dairy farmer whose little one made the milking rounds on her mother's back. She told me how empowered the carrier made her feel, as a mother, and as a farmer. This was also before email,and I cherished that hand written letter, for the time it took out of such a busy woman's day.
We've received letters from carpenters, lawyers, doctors, chiropractors, actors, dancers, and many more. The babyTrekker has been worn by people from all over the planet. From Flin Flon to New York. From Mongolia to Nunavut.
One of my favorite letters came in two parts; one from the purchaser and the other the receivers. 'J-Dogg," otherwise known as Jim, wanted to buy a babyTrekker for two people he'd met while playing a game at Astroempires.com. He didn't know them, but discovered that they were having a baby, and wanted them to have the same experience he did while wearing his sons. He wrote to me:
"It is such an excellent product! I wound up with a Major in Psychology at the Univ. of Man., and could easily suggest and support a major doctoral paper that the physical and psychological health benefits for both child and parents that result from using the Trekker would be measureable and significant. Really, it is science that should be used to promte the product as well as the joy and love that is generated :)" I agree, Jim.
The couple, who go by the handles, "Death" and "Pestilence" wrote this:
I got it in the mail and tore it open. Told my husband to stand still and geared him up without so much as finding the dvd. everything fit like a charm and once baby was in it... wow... I also wanted to mention that I have beyond severe spinal problems (tethered spinal cord plus I am missing 8% of the bones in my spine). For the moment I can carry Darius in the front position because he does not weigh much but I like the backpack option since it's more comfortable for me. But the 2 hour walk I was on with him in front, was almost painless considering my injuries. The weight was very nicely distributed. Kudos!
I hate sounding like those infomercial people but " My BabyTrekker is the BEST thing ever!!!!!!!!" insert overjoyed valley girl accent, despite the fact that I am french>
Again, thank you Judy for this wonderful liberation that you have made.
I have to say, when even death and pestilence are lining up to say good things, its time for all those neck binding, shoulder hurting, two positioned pure junk other carriers to say goodnight. Just kidding, but I have to admit, we in Trekker land are proud of our product.
If you love your babyTrekker, send me an email, or write to us at "I love my babyTrekker, on facebook. We love to hear from our customers!
3 comments:
I wish you much success! I, too, found the Babytrekker to be a lifesaver! Great blog, sobbing woman story is so touching! I can relate to the gamer story as my son would wear his sister in the Trekker when he was six while playing games.
Great letters! I can identify with the couple taking evening walks with the Trekker. It was a life saver at night with my daughter too.
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